Textvertising offer virtual PBX telephone exchanges to provide VOIP and IVR services seamlessly for your business including a free 01, 02, 03 or 08 phone number.
Advantages of VOIP vs a fixed phone line.
If you are familiar with VOIP you can skip this section.
Traditionally, especially where people work from home, your BT phone line provides both the ability to call and have internet access. However, the phone number allocated may not be practical to your business (perhaps it is also a home number) and without diverting calls it neither transportable or transparant.
VOIP allows you to have any number of additional phone numbers beginning with 01, 02, 03 or 08. There are 1000's of numbers to choose from and 01 or 02 numbers allow you to choose a number in the same area zone - although you can choose a different one. Some companies prefer to have a London style telephone number even though they may be based in the NW of England - or even abroad.
To receive VOIP calls you need to have at bare minimum either a mobile phone that has WiFi or 3G, 4G data access with free VOIP software installed such as CSip and Zoiper which are both free or a desk phone that supports VOIP / SIP. If you prefer a desk phone, don't worry we can advise on what to buy.
VOIP does not route calls to your phone line. Instead it routes them over the internet. This offers great benefits since as long as you have internet access you can receive calls from your VOIP phone number anywhere in the world either on your mobile phone or via a VOIP enabled desk phone plugged into an ethernet socket.
We include cloud based, virtual, managed PBX systems which can be stand alone or shared. PBX (private branch exchange) is the software/server that acts as the exchange to handle and route all calls.
Our VOIP Service offers:
- Basic package - calls route to VOIP extension. 4 extensions included.
- Business packages - calls route to IVR to answer and handle calls. 4 - 200 extensions can be configured. Calls can be transferred between them or talk to each other.
- Option of fully secure, managed, shared or dedicated virtual PBX phone exchange.
- Call recording and forward built in as standard.
- Out of hours answering.
- Auto transfer on busy or away.
- Call out via dedicated VOIP number or save money by calling out via minutes included on SIM cards we can host or provide.
What will it cost our business?
Quotations vary as do setup fees, but a basic package costs from just £5 per month. For a small business with 10 extensions (mobile or desk) which can interact plus a dedicated, fully managed, cloud based PBX server with IVR to answer calls, costs would be typically £45 per month.
Call out charges are not included here and VOIP calls cost around 1.5p per minute. Many businesses take advantage our SIM route. This simply means we host SIM cards that you can use to dial out from. Calls can be reduced to 1/4p per minute (typical SIM contracts give 3000 landline and mobile minutes for around £7.50).
How do we get started?
Simply get in touch. We can offer the best advice and VOIP solution to fit your needs. This service is not available in the starter account and is configured seperately.
Read in more detail about IVR, PBX and VOIP. | Back to plans.
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